Cara and Valentina were very helpful with finding the right pair of Uggs and even extended their kindness by helping us find interesting things going around the mall at that time. Highly reccomend this store!!
Great store! Very good variety of sizes and styles at an affordable price. Cara is AMAZING. extremely helpful and went above and beyond to find the shoe I was looking for!! Thanks Cara!
Great experience from Caralynn, she was so helpful and gave me some amazing advice on how to choose my next shoe and definitely knows how to upsell. Thank you for teaching me how to care for my different types of shoes Caralynn! Will definitely be coming back due to her amazing attitude and personality.This is what great customer service and an Amazing location looks like! The whole team is nice and great staff overall
I had a great experience shopping at SoftMoc! Amrita helped me pick out the perfect pair of UGGs, along with the care kit. She was incredibly friendly, patient, and helpful throughout the whole process. I really appreciated her excellent customer service. I’ll definitely be coming back!
Vanessa helped me finding the product during the purchase. She is knowledgeable and responsive and ready to help customers. I am totally impressed by her customer services.
The staff is horrible. This lady on reception, i had second experience with her today. No value of customers time and money. She is so rude in her attitude. I wonder, Canada has lost the politeness .she told me that my shoe is worn and couldn’t be returned. I showed her a shoe on the shelf and told her you are selling this dirty pair and telling me that my new sliders couldn’t be returned cz it’s worn. I would want to upload picture of my slider. There was one cut nail stuck in the crease. That’s all. But this girl always has this weird nd uncomfortable attitude.
The sales associate named Nathan was so helpful! He really helped me out and looked for the shoes i needed for Monday! I would definitely come back for the customer service and they have a pretty goos selection of Birkenstocks.
SoftMoc is a Canadian Shoe Store based in Halton Hills, Ontario. SoftMoc is located at 13850 Steeles Ave Unit #350, Halton Hills, ON L7G 0J1, Canada.
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